Supporting a division, not filling a role.
For contractors running multiple offices, joint ventures, or a shared services center. One agreement, a dedicated pod from our team with its own lead, and a rollout plan your regional managers actually sign off on.
- 5 to 200+ professionals
- Dedicated pod and team lead
- MSA, DPA, and security review
- Quarterly executive reporting
Programs under management
We publish the period and the cohort for every figure. Ask for the underlying data and your engagement director will send it.
A single seat is a hire. A pod is an operating change.
Everything in Specialist still applies. These are the six things that only exist once a program spans more than one office.
A pod, with a lead who is accountable
Four or more of our professionals working as a unit under a Builders Desk team lead who runs standups, owns quality, and escalates to you before you have to ask. Your managers brief one person, not eight.
One agreement across every division
A master services agreement with per-division statements of work, so a new region can add capacity in days without re-papering the relationship or going back through procurement.
Built to survive your security review
We complete your questionnaire, sit for the call, and sign your DPA. SSO through your identity provider, scoped access per project, and an exportable access log for your auditor.
Reporting your executives will read
A quarterly pack: capacity utilization, cycle-time movement on the workflows we own, quality exceptions, and a forward plan. Written for a COO, not a dashboard screenshot.
Continuity that does not depend on one person
Every pod runs cross-trained cover and documented runbooks for the workflows it owns. Because our bench already exists, a resignation or a leave is a scheduling problem rather than a knowledge loss.
Change management, not a handover email
We run the internal comms, the training sessions, and the first-90-days check-ins with your regional teams. Most enterprise failures are adoption failures, not hiring failures.
Fourteen weeks from discovery to a full pod.
Numbered because the order is load-bearing: the pilot exists so the rollout does not scale a scope that was wrong.
- 01Weeks 1–2
Discovery and workflow audit
We sit with each office and map the work that is actually delegable — by discipline, by volume, by system. You get a written scope with headcount per division and the tasks each one absorbs.
You receiveScope document and staffing plan
- 02Weeks 2–4
Commercials and security clearance
MSA, DPA, and your vendor security questionnaire completed in parallel with matching people from our team, so legal review is not the thing that delays the start date.
You receiveExecuted MSA and security sign-off
- 03Weeks 4–7
Pilot pod
Two to four professionals go live in one office first. We prove the workflow, write the runbooks, and fix the scope where reality differs from the audit — before the rollout scales.
You receiveRunbooks and a validated scope
- 04Weeks 7–14
Scale across divisions
Remaining capacity is matched and launched region by region, using the pilot's runbooks. Each wave has a named launch owner and a 30-day review.
You receiveFull pod live, per-region owners
- 05Ongoing
Steady state and quarterly review
Your engagement director reports quarterly against the cycle-time and cost baselines set in discovery, and brings a forward plan for the next two quarters.
You receiveQuarterly executive pack
Who is accountable, and how you will know.
Outsourcing fails quietly. These are the mechanisms that make performance visible before it becomes a problem you hear about from a regional manager.
- Named engagement director
- One accountable owner across every division, with a standing monthly call.
- Baseline and measurement
- Cycle times and cost baselines agreed in discovery, then reported against.
- Quality exceptions
- Logged, categorized, and reviewed monthly with root cause, not just a count.
- Escalation path
- Team lead, then engagement director, then our COO — with response times in the MSA.
- Access governance
- Per-project scoping, quarterly access reviews, exportable logs for your auditor.
- Offboarding
- Centralized revocation within one business day, with written confirmation.
Your drawings, contracts and payroll are not casual data.
Bid documents and financial records carry real exposure. Six controls cover it — and we say plainly what we have not finished.
SOC 2 Type I attested
Type II observation window under way
CIS Level 2 devices
Company-managed, encrypted, monitored
Identity verified
ID, degree and employment checked before hire
Your tenant, your log
Drawings and bids never leave your systems
Credentials vaulted
Never in email, chat or browser autofill
NDA by default
Signed as a condition of employment
What the monthly plan replaces.
Three ways to close the same gap. The difference is not only cost — it is whether you have to build a hiring and training apparatus to get there.
Time to productive work
- In-house
- 6–10 weeks to hire and train
- Marketplace
- 1–2 weeks, then you train
- Builders Desk
- About one week, already trained
Construction knowledge
- In-house
- You screen and teach it
- Marketplace
- Self-reported
- Builders Desk
- Trained by us before deployment
Qualifications
- In-house
- Whatever the market offers
- Marketplace
- Unverified
- Builders Desk
- Degree minimum; PMs PMP-trained
Software fluency
- In-house
- You train
- Marketplace
- Varies
- Builders Desk
- Confirmed on your stack first
Ongoing training
- In-house
- Your budget and time
- Marketplace
- None
- Builders Desk
- Ours, continuously, at our cost
Payroll, benefits, HR
- In-house
- Your cost and admin
- Marketplace
- Your contractor admin
- Builders Desk
- Ours entirely
Commitment
- In-house
- Permanent headcount
- Marketplace
- Per project
- Builders Desk
- Monthly, cancel any time
If it is not working
- In-house
- Start the search over
- Marketplace
- Start over
- Builders Desk
- We reassign from our team, no fee
What procurement will ask.
The answers your legal, security and finance reviewers need, including where we are not there yet.
Not covered here? Ask us directly — a person answers, usually same day.
Scope a program for your divisions
Bring us the offices and the workflows. We will come back with a seat plan, a rollout schedule, and a written commercial schedule you can take to procurement.