Administrative Support
The work that arrives whether or not anyone has time for it: inbox, filing, insurance certificates, CRM, phones. Handled by professionals who understand construction paperwork rather than general office admin.
Alone, from$950/month
Employment, benefits, training and account management are ours. No setup fee, no placement fee, cancel any time.
Works in
- Microsoft 365
- myCOI
- HubSpot
- Dropbox
- DocuSign
What administrative support covers
Written as a scope of work rather than a feature list, because this is what we will actually agree in your support package.
Communication and coordination
- Email management, triage and drafted replies for your review
- Filing, tracking and appointment set-up
- Call answering with escalation rules you set
- Meeting coordination across owners, architects and trades
Records and documents
- Insurance and C.O.I. management, with renewal chasing
- CRM updates and data hygiene
- Document drafting to your templates
- Data entry and processing with accuracy checks
- E-signature routing and executed-document filing
Our employees, already trained.
You are not hiring anyone or running a search. We assign a professional from our own team, matched to your sector and your software.
Administrative Support team
Degreed administrative professionals trained on construction documentation — C.O.I. requirements, subcontractor paperwork and lien-sensitive filing.
- Bachelor's degree minimum, in field
- PMP-trained project managers
- Trained on US construction workflows
- Continuous professional development
What clients see, with the basis stated.
These are medians across clients running this seat, not best cases.
When it works, and when it does not.
We would rather you self-select out here than discover it in month two.
A good fit if
- You or your office manager are the bottleneck for everything administrative
- Insurance certificates and subcontractor paperwork are chronically behind
- Calls are going unanswered during the working day
Not the right service if
- You need deep estimating, accounting or drafting expertise — take that discipline instead
- The work is genuinely a couple of hours a week
If one of these describes you, say so on the call. We will point you somewhere better rather than sell you a package that will not hold.
From first call to a working seat in about a week.
The order matters, so it is numbered. Nothing here happens without you in the room.
- 01Day 1
Discovery
A 30-minute strategy session with someone who has run jobs. We learn your company, your workflows and where the bottlenecks actually are.
- 02Days 1–3
Plan
We tailor a support package: which services, at what frequency, on which software. You get it in writing with the monthly figure before you commit.
- 03Days 3–5
Match
We select the right professional from our team based on your sector and your stack, and introduce them to you. You meet the person who will do the work.
- 04Within one week
Deploy
They are onboarded into your systems and your process and start producing. No training period on your clock — they already know construction.
- 05Ongoing
Grow and scale
Add services or hours as you expand, or scale back when a quarter is quiet. No long-term contract, cancel any time.
What contractors ask about this seat.
Including where the responsibility stays with your team rather than moving to ours.
Not covered here? Ask us directly — a person answers, usually same day.
Roles that pair with this one.
These either cover adjacent work or get combined into a single seat at lower volumes.
Add administrative support to your back office
Tell us your volume and the software you run. We come back with a written scope and a monthly figure, and our team starts inside a week.