Back-office support for residential contractors.
Residential work generates more customer contact per dollar than any other segment. Selections, change requests and post-closing warranty all land on people who should be building.
Results in this sector
Software we staff for
- Buildertrend
- Procore
- QuickBooks
- CoConstruct
- HubSpot
What breaks first in residential work.
If none of these describe your business, a package here is probably premature. If two of them do, it pays for itself on the first one.
Selections stall the schedule
Every undecided finish is a hold on procurement. Chasing decisions is a full-time job that usually belongs to nobody.
Warranty never closes
Post-closing requests arrive by phone and live in an inbox. Items get closed when a homeowner escalates, which is the expensive way.
Supers answer the phone
Homeowners call the office, cannot reach anyone, and call the superintendent instead. That is your most expensive person doing intake.
Roles residential clients start with.
Ordered roughly by how often they are the first seat. Most clients begin with one and add a second within two quarters.
Administrative Support
Reliable back-office support for busy contractors
Microsoft 365myCOIHubSpotOperations SupportProject Management Support
Keep your projects organized and on schedule
ProcorePrimavera P6Bluebeam RevuOperations SupportAccounting Support
Financial tracking and reporting built for construction
Sage 300 CREFoundationQuickBooksFull Back OfficeEstimating Support
Accurate estimates that help you win more jobs
PlanSwiftBluebeam RevuSTACKEstimating Support
Your drawings, contracts and payroll are not casual data.
Bid documents and financial records carry real exposure. Six controls cover it — and we say plainly what we have not finished.
SOC 2 Type I attested
Type II observation window under way
CIS Level 2 devices
Company-managed, encrypted, monitored
Identity verified
ID, degree and employment checked before hire
Your tenant, your log
Drawings and bids never leave your systems
Credentials vaulted
Never in email, chat or browser autofill
NDA by default
Signed as a condition of employment
What contractors in this sector ask.
Including the cases where we tell people to wait.
Not covered here? Ask us directly — a person answers, usually same day.
Build a back office for your residential business
Tell us your volume and the software you run. We come back with a tailored package and a monthly figure, and our team starts inside a week.